general terms and conditions

Some important information concerning your language course and your booking.

Please read this information carefully so that there will be no misunderstandings. Swedish Express makes big efforts to get satisfied customers.

Try to use the possibility to get in contact to the teacher before the course starts. You can discuss contents, teaching methods etc and you will avoid misunderstandings. The teacher can plan your lessons much better. Do not hesitate to talk to the teacher in the beginning of the course how it works and if the course fullfills your expectations or if there should be some changes.

We are responsible for the language course. You are responsible for accommodation, your trip to Sweden, the food,...

  • If the teacher of some reason not will be able to run the course (that has not happened yet), we will try to fix a replace teacher. If that is not possible you will get back the whole course fee!
  • It is your responsibility to get you a valid health insurance, travel cancellation insurance, accident insurance,...
  • In some of our courses you will get lunch and we have no influence on the quality of the food. But feel free to let us know if he choice of the restaurant was good or not.
  • Doublecheck if you really understand all the information concerning the course you have booked.
  • We check our emails everyday but we only take contact via telephone if t really is important.

  • General terms and conditions
  1. The price you will find on our site is the one which is current.
  2. For one-to-one lessons you will find our offer in our e-mail conversation. That is the price which is current.
  3. We reserve your place in a group course first when we have received the whole course fee on our account.
  4. If there are less than 4 participants registered 4 weeks before course start and therefore there will be no official group course, we will discuss with the registered students the following possibilities to run the course with less han 4 registered particiants:
  • to reduce the number of lessons
  • to rise the price with the same number of lessons
  1. In case that there will not be a course we will pay back the whole course fee if you already have payed it.
  2. If you have to cancel an already booked and payed course we will charge you the following cancellation fee:
  • Cancellation by the customer prior to the date of commencement of service /cancellation charges until 24 hours before course starts: you have to pay a cancellation fee of 10% of the courses price but at least 500 SEK
  • Cancellation by the customer less than 24 hourse before course start: you have to pay 50% of the courses price
  • When the course has started you have to pay the whole price for the course

  7. In case that the teacher who should lead the course   

      becomes sick and Swedish Express can not find a

      replacement teacher we will pay back the whole course

     fee but not your costs for travelling and accommodation.

These general terms and conditions are valid from 2.2.2016.

Private policy

We do not pass, sell, trade or rent personal details entered on this website, such as your contact details, including e-mail address,.. to others.



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